Shipping policy

Shipping destinations: "We currently ship within the United States only."

Processing time: "Orders are processed within 2-3 business days. You will receive a tracking number via email once your order has shipped."

Shipping times: "Standard shipping typically takes 5-7 business days. Express shipping takes 2-3 business days. Please note that delivery times may vary during peak seasons and holidays."

Shipping costs: "Shipping rates are calculated at checkout based on your order and location."

Lost or stolen packages: "Roots & Embers is not responsible for lost or stolen packages once marked as delivered by the carrier. If you believe your package is lost in transit, please contact us and we'll do our best to help resolve the issue."